Pick Your Level of Managed Service.
Tiers are based on managed service intensity — not just agent count. Starter gets you live fast. Operator gives you a proactive success partner. Scale means we build everything for you.
Annual billing: 15% discount. Monthly billing adds a 10% premium. All tiers month-to-month, no lock-in.
One configured AI agent handling your highest-priority workflow — with guided setup and self-service controls so you're live fast.
- 1 configured AI agent
- Self-service + guided onboarding
- Core integrations (email, calendar, web search)
- Telegram or WhatsApp interface
- 7-day first-workflow-live guarantee
- You own your API keys
- Email & docs support
A proactive success partner who manages your AI agents, handles integrations, and runs monthly strategy calls — so you never have to think about it.
- 3 configured AI agents + integrations
- Dedicated Customer Success Manager
- Monthly strategy & performance calls
- Named success partner — proactive management
- Full tool stack (CRM, analytics, ad platforms)
- You own your API keys
- Same-day response
Your dedicated AI team builds, deploys, and operates a full agent fleet — including custom workflows delivered within 48 hours.
- Full agent fleet — unlimited agents
- 48-hour custom workflow builds
- Dedicated build team + priority SLA
- Custom reporting & executive dashboards
- White-glove onboarding & handoff
- You own your API keys
- Priority support — direct team access
Your Package Fee Is Separate From API Usage.
Here's how it works, plainly.
- Monthly management fee (shown above)
- Annual billing: 15% discount
- Ongoing tuning and support
- Your own Anthropic / OpenAI / Google account
- You set the spending cap (we recommend $50–200/mo for most SMBs)
- Typical usage: $20–80/mo for a Starter agent
- You see every charge in real time on your provider dashboard
We help you set this up on day one. Most clients spend less than $100/mo on API costs at the Starter tier.
Common Pricing Questions
No. Month-to-month after setup. The setup fee covers your onboarding investment — after that, you're not locked in.
Guided configuration, agent build-out, integrations, API key setup, guardrail configuration, and a 1-hour onboarding call. Starter tier includes self-service setup with guided documentation.
Yes. Most clients start at Starter and grow into Operator or Scale as they see results. Upgrades are seamless.
Cancel anytime with 30 days notice. Your server and data remain yours — we don't hold anything hostage.
No. API costs go directly to the provider (Anthropic, OpenAI, etc.) on your own account. Your Sumie fee covers setup and management only.
Month-to-month from day one. No setup fees, no lock-in. Starter tier includes the 7-day first-workflow-live guarantee.